All Systems Operational

APAC - IC2 Web / Desktop / Mobile / Terminal Operational
APAC - IC2 Integra Operational
APAC - IC2 Reports Operational
EU - IC2 Web / Desktop / Mobile / Terminal Operational
EU - IC2 Integra Operational
EU - IC2 Reports Operational
IC2 Web Operational
Merchant Portal Operational
GB Middleware Operational
E-Commerce Operational
Payment Processing Operational
DCC Group Operational
DCC Operational
DCC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

メンテナンスのお知らせ:Tax Free Shopping サービス(日本) - Scheduled Maintenance: Tax Free Shopping Services (Japan)
Completed - The scheduled maintenance has been completed.
Oct 31, 22:00 UTC
Verifying - 日本におけるCT-On免税ショッピングモデルへの移行が完了いたしました。免税ショッピングサービスは現在ご利用いただけます。変更後のサービス状況を監視しているため、メンテナンス時間は引き続き継続中です。

We have completed transition in Japan to the CT-On Tax Free Shopping model. Tax Free Shopping services are now active. Maintenance window is still ongoing as we monitor services after the change.
Oct 31, 19:05 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 31, 14:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 14:45 UTC
Scheduled - メンテナンスのお知らせ:Tax Free Shopping サービス(日本)

開始: 2026年10月31日 23:45(日本時間)
終了: 2026年11月1日 07:00(日本時間)

日本における Tax Free Shopping サービスを CT-On Tax Free Shopping モデルへ移行するため、メンテナンスを実施いたします。
影響範囲: メンテナンス時間中、日本国内の Tax Free Shopping サービスをご利用いただけません。その他のサービスへの影響はございません。
ご不便をおかけいたしますが、何卒ご理解賜りますようお願い申し上げます。



Scheduled Maintenance: Tax Free Shopping Services (Japan)

Start: October 31, 2026, 23:45 JST
End: November 1, 2026, 07:00 JST

We will be performing scheduled maintenance to transition Japan Tax Free Shopping services to the CT-On Tax Free Shopping model.
Impact: Tax Free Shopping services in Japan will be unavailable during this window. All other services remain unaffected.
We apologize for any inconvenience and appreciate your understanding.
Sep 22, 12:41 UTC

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

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