We have completed transition in Japan to the CT-On Tax Free Shopping model. Tax Free Shopping services are now active. Maintenance window is still ongoing as we monitor services after the change.
Posted Oct 31, 2026 - 19:05 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Oct 31, 2026 - 14:51 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Start: October 31, 2026, 23:45 JST End: November 1, 2026, 07:00 JST
We will be performing scheduled maintenance to transition Japan Tax Free Shopping services to the CT-On Tax Free Shopping model. Impact: Tax Free Shopping services in Japan will be unavailable during this window. All other services remain unaffected. We apologize for any inconvenience and appreciate your understanding.
Posted Sep 22, 2026 - 12:41 UTC
This scheduled maintenance affected: APAC - IC2 Web / Desktop / Mobile / Terminal, APAC - IC2 Integra, and APAC - IC2 Reports.